Terms & Conditions

Please read these terms and condition (“terms”, “terms of service”) carefully before using Products & Services of Truform Europe including its website (the “service”) operated by [Truform Europe] (“us”, ‘we”, “our”).

Conditions of Use

We will provide our products & services to you, which are subject to the conditions stated below in this document. Every time you visit this website, use its services or make a purchase, you accept the following conditions. This is why we urge you to read them carefully.

Privacy Policy

Before you continue using our website we advise you to read our privacy policy in information section regarding our user data collection. It will help you better understand our practices.

Copyright

Content published on this website (digital downloads, images, texts, graphics, logos) is the property of Truform Europe and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of Truform Europe, with copyright authorship for this compilation by Truform Europe.

Communications

The entire communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.

Applicable Law

By visiting this website, you agree that the laws of the England, without regard to principles of conflict laws, will govern these terms of service, or any dispute of any sort that might come between Truform Europe and you, or its business partners and associates.

Disputes

Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by state or court of England and you consent to exclusive jurisdiction and venue of such courts.

Comments, Reviews, and Emails

Visitors may post content as long as it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content has to be free of software viruses, political campaign, and commercial solicitation.

We reserve all rights (but not the obligation) to remove and/or edit such content. When you post your content, you grant Truform Europe non-exclusive, royalty-free and irrevocable right to use, reproduce, publish, and modify such content throughout the world in any media.

Please visit our Email Disclaimer for more information https://www.truformeurope.com/email-disclaimer

License and Site Access

We grant you a limited license to access and make personal use of this website. You are not allowed to download or modify it. This may be done only with written consent from us.

User Account

If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password.

We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion.

Payment

All payments are due upon our invoice. If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped or shipped items returned to us by you in its original condition.

Shipping Policies

Each order or a contract of relationship has defined following available types of shipping:

CPT :-  Carriage Paid To (named place of destination). The seller has to arrange for the carriage to the named destination without bearing the risks of loss of and/or damage to the goods or additional costs due to events occurring after acceptance the goods.

CIP :- Carriage And Insurance Paid To (named place of destination). The seller has to arrange for the carriage to the named destination without bearing the risks of loss of and/or damage to the goods or additional costs due to events occurring after acceptance the goods.

DAP :- Delivered At Place (named place of destination). The seller bears all costs and risks up to the named place, excluding discharge.

DDP :- Delivered Duty Paid (named place of destination). The seller bears all costs and risks until the goods arrival at the named place of destination including all taxes and customs formalities, not unloaded.

CFR :- Cost And Freight (named port of destination). The seller bears the risks for loss and damage only until the loading of the cargo on the ship in the port of departure is completed.

CIF :- Cost, Insurance And Freight (named port of destination). The seller bears the risks for loss and damage only until the loading of the cargo on the ship in the port of departure is completed.

DAT :- Delivered At Terminal (named terminal at port or place of destination). The seller bears all costs and risks to the named Terminal; including discharge.

EXW :- Ex Works (named place of delivery). The seller only makes the goods available to the buyer at his own premises.

FCA :- Free Carrier (named place of delivery). The seller has to deliver the goods to a carrier which is named by the buyer.

FOB :- Free On Board (named port of shipment). The seller bears the risks for loss and damage only until the loading of the cargo on the ship in the port of departure is completed.

Shipping will be paid for by the buyer where applicable in the amount agreed upon by the seller at the time of purchase. If an item is lost during shipping, the total cost of item, including shipping, will be refunded to the buyer by the seller. Shipping costs may vary depending on the destination. If an item is damaged during shipping, seller will not be held responsible if the inspection of the items are not carried out before courier company driver or in the event that buyer does its own shipping. Appropriate insurances are in purchased by buyer or requested from seller to protect the items during the transport as applicable based on the type of shipping.

Refund/Return Policy

Items are entitled to be refunded or returned based on complaint. If an item is damaged during shipping, a replacement item will be sent free of charge. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund. Exchanges are granted on a case-by-case basis.

Cancellation

An item may be cancelled up until payment has been processed. Once item has been produced, the buyer is responsible for payment.

Complaints

Any complaints about items or sellers may be sent to our support team as per contact details on the website. There is no guarantee of a resolution. Each case will be looked at individually, and the seller will be in contact as soon as possible.

Legalities

The seller is not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

These terms and conditions are subject to change.

By continue using website and doing business with us you confirm that you have read and agree to the terms and conditions.